*PURPOSE OF THE JOB * Responsible for the development and day-to-day maintenance and enhancements of the Microsoft Dynamics 365/Power Platform application systems in test and production operations, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Strategize, design, and implement security models for controlling access. Ensures all production changes are made in accordance with lifecycle methodology, version control, appropriate testing, and risk guidelines. Acts as an internal expert in terms of the assigned system and is responsible for knowing and recording changes to the base system. Plays a critical role in delivering high-quality customer service and support to various levels of internal users. Conducts technical and analytical work in developing, designing, and/or analyzing technical solutions, performing needs assessments, and managing product lifecycle for clients. *ESSENTIAL FUNCTIONS AND RESPONSIBILITIES* * Delivering services and solutions for clients using Microsoft’s PowerApps, Microsoft Dynamics 365, Power Automate, SharePoint, Microsoft Teams, custom development, and data integrations. * Act as a technical liaison for CRM and integrated applications. * Provide hands-on technical expertise to perform needs assessments and design and implement Power Platform-based solutions satisfying customer requirements by applying problem-solving and decision-making skills. * Identify and implement areas and processes where Power Platform and Microsoft 365 can be better leveraged and facilitate process improvement outputs will include data visualization and low code applications * Create and maintain custom dashboards, models, power app components, and integration with third-party services and external APIs. * Help guide teams to effectively use the Microsoft Power Platform (Dynamics, Power Apps, Power Automate, Azure, and Azure SQL). * Use various connectors to connect disparate systems to Power Platform applications. * Contribute across all phases of the software development life cycle. * Adept at crafting Power Apps and Power Platform solutions with the ability to impart your knowledge to both pro-developers and citizen developers. * Partner with cross-function technology and design teams to ensure consistent, positive client interaction and solution delivery. * Keep abreast of new technologies and be aware of industry standards, best practices, and trends. * Other tasks and responsibilities as assigned. *KNOWLEDGE AND SKILLS * * Passion for moving organizations forward with the Power Platform and excitement for the impact Power Platform can have on customer experiences. * Must have at least five years of Microsoft Power Platform or Dynamics 365 CRM development experience. * Hands-on experience with Power Apps and Power Platform technical solutions. * Work experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments. * Core Skills: C#, SQL, .Net, Power Apps, SharePoint, Microsoft Data Verse (CDS), Power Automate. * Experience with and a good understanding of the Power Platform CoE, Microsoft Purview, and governance components. * Ability to work independently as well as collaboratively on cross-functional teams. * Highly skilled in interpersonal and verbal/written communications, presentations, and analytical and problem-solving skills. * Ability to communicate technical information clearly and concisely to technical and non-technical users. * Collaborate with team members to manage the Azure environment. Assist with the management and maintenance of the Azure SQL environment. * Experience with Microsoft Portals is a plus. * Strong Customer Service and problem-solving skills. Project Management and computer skills) required. * Experience with Tableau (Online, Server) is a plus. *EDUCATION AND EXPERIENCE* * Bachelor’s Degree or International Equivalent in Computer Science, Computer Engineering, Information Technology, Management Information Systems, or Related Field. * Microsoft Dynamics Fundamentals (CRM) Certification * Microsoft Power Platform Fundamentals Certification * 5-8 Years of related work experience. * Experience in designing complex common data models. * Experience in a Software as a Service (SaaS) environment * Experience customizing SharePoint lists and disparate systems with PowerApps *SALARY RANGE*: $110,000 - $120,000 Benefits Package: The Commission is pleased to offer a comprehensive benefits package to its employees. The specific components and eligibility may vary based upon position classification, hours worked per week and other variables. Therefore, specific benefits for this position may be discussed as part of the interview and offer process. This position is non-civil service. This position is an exempt position. The overall benefits available include: paid vacation, sick and personal leave time, health, dental and vision insurance through the Commonwealth’s Group Insurance, and optional pre-tax Health Savings Account plans. In addition, the Commission provides employees the opportunity to elect life insurance, long term disability insurance, deferred compensation savings, tuition remission and pre-tax commuter account plans, along with other programs. The Commission employees also participate in the Commonwealth’s State Retirement Plan, which can become a defined benefit plan for those that both vest and subsequently retire from State service. Follow this link for additional retirement information:http://www.mass.gov/treasury/retirement/state-board-of-retire/. Commitment to Diversity: The Commission is committed to building a diverse staff across its entire agency and at all levels. The Commission is an equal opportunity/affirmative action employer. Notice of Required Background Check – Including Tax Compliance: The Commission requires a background check on all prospective employees as a condition of employment. Candidates should be aware of this requirement but should also know that such background check is not initiated until: 1. A candidate is invited to a second or subsequent interview, and 1. The candidate has signed the Background Check Authorization Form and related releases. This background check includes a Criminal Offender Record Information (CORI) check, Federal IRS and Department of Revenue state tax compliance on all prospective employees as a condition of their employment. Candidates with advanced degrees and professional licenses may have these credentials verified. Individuals other than those references provided by a candidate may be contacted while completing a full background and qualification check. Those candidates invited to interview will be contacted by the Commission. Unfortunately, due to the anticipated high volume of applicants for this vacancy, we are unable to provide status updates to specific individuals. Job: Legal Services* *Organization: Cannabis Control Commission *Title: *Developer/Power Platform Administrator Location: Massachusetts-Worcester-2 Washington Square Requisition ID: 2400056W