Job Description:

Essential Job Functions:

• Proficient with analytic tools and programming languages. Able to handle complicated tasks and situations.

• Able to create and maintain custom data tables.

• Strong teamwork skills and attention to detail with the ability to complete tasks and projects effectively with minimal support.

• Strong understanding of data and analytics and the ability to turn both into useful information.

• Research, assess, and explore data for quality and accuracy.

• Prepare and maintain reports from single or multiple data sources as requested and based on business needs.

• Maintain deep knowledge of the organization’s data and practice in order to give valuable recommendations, continuously sharpen skills, and have a positive impact on the organization’s success.

• Analyze trends in data and communicate findings to leadership or stakeholders in a meaningful and relatable way.

• Commit to continuously improve data collection. Be sensitive to changing needs. Organize and prioritize based on current needs.

• Functions in accordance with Operational Guidelines and within his/her professional code of ethics.

• Participates in and contributes to the various staff development activities.

• Is sensitive and responsible to management needs, such as data collection, program evaluation, development of grant applications, maintenance of various contracts for services, etc.

• Participates in all required meetings.

• Regularly participates in evaluation of self and assigned staff according to Operational Guidelines.

• Performs other special functions as may, from time to time, be outlined and attached hereto.

Knowledge, Skills, and Abilities:

• Perform tasks independently or with minimal support and have adequate experience. Able to problem-solve basic to more complicated issues.

• Possess proficient technical writing skills in relevant areas, including queries, reports, visualizations, and dashboards.

• Employee must possess excellent skills in communication and problem solving and possess the ability to follow direction and accept supervision.

• Clear and direct communication skills about technical subjects as well as presentation skills.

• Moderate understanding of data and analytics and the ability to turn both into useful information.

• Ability to communicate effectively with a wide range of stakeholders.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

• Identify data patterns and inconsistencies.

• Ability to understand and carry out instructions furnished in written, oral or diagram form.

• Ability to address problems involving several concrete variables in standardized situations.

• This is a highly independent, fast-paced position working closely with all levels of the organization to gather requirements and provide status updates with all levels of the organization.

Job Title: Business Support Analyst - Remote Location: Springfield, Missouri Department: Client Financial ServicesEmployment Type: Full-timeShift: Monday - Friday 8:00 A.M. - 5:00 P.M.

Job Summary:

The Business Support Analyst position offers a rewarding opportunity to contribute your analytical expertise to drive organizational success. In this role, you'll play a pivotal part in uncovering valuable insights from data, enabling informed decision-making and fueling growth. Furthermore, you'll have the chance to make a meaningful impact by improving processes and enhancing operational efficiency.

The Business Support Analyst is responsible for creating and maintaining custom tables, queries, reports, visualizations, and dashboards. This position requires proficient technical skills, strong attention to detail, and the ability to validate results. You'll be expected to complete projects and tasks from beginning to completion with minimal support, showcasing your independence and problem-solving capabilities.

The Business Support Analyst - Remote position offers...

• All-Inclusive Employee Benefits Package - A robust employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more

• Telemedicine -- 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits with copays as low as $15 if enrolled in health benefits

• Employee Assistance Program -- 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

• Paid Time Off - 29 days per year including vacation & holiday pay

• Premier Training - Encompassing initial immersive onboarding, continuous skill enhancement, comprehensive curricula, and a supportive learning atmosphere.

• Professional Growth Pathways - Abundant prospects for upward mobility and advancement, fostered by a promotion-from-within philosophy

• Workplace Culture** - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Proficiently utilize analytic tools and programming languages to handle complex tasks and situations

• Create and maintain custom data tables

• Exhibit strong teamwork skills, attention to detail, and ability to complete tasks and projects effectively with minimal support

• Demonstrate a strong understanding of data and analytics, and the ability to transform them into useful information

• Research, assess, and explore data for quality and accuracy

• Prepare and maintain reports from single or multiple data sources as requested and based on business needs

• Maintain deep knowledge of the organization's data and practices to provide valuable recommendations, continuously sharpen skills, and positively impact organizational success

• Analyze data trends and communicate findings to leadership or stakeholders in a clear and relatable manner

• Continuously improve data collection processes, adapting to changing needs and prioritizing accordingly

• Function in accordance with Operational Guidelines and professional code of ethics

• Participate in staff development activities, meetings, and self-evaluation processes as required

• Assist with data collection, program evaluation, grant applications, contract maintenance, and other special functions as assigned

Education and/or Experience Qualifications:

• Bachelor's Degree or equivalent

• 2+ years applicable experience in Revenue Cycle operations in finance, decision support, or related financial analysis background

• Proficient in SQL, Excel, Tableau, Crystal or similar business analytic programs

Additional Qualifications:

• Ability to perform tasks independently or with minimal support, and to problem-solve basic to complicated issues

• Excellent technical writing skills in relevant areas, including queries, reports, visualizations, and dashboards

• Strong communication and problem-solving skills, ability to follow directions and accept supervision

• Clear and direct communication skills about technical subjects, as well as presentation skills

• Moderate understanding of data and analytics, and the ability to turn both into useful information

• Ability to communicate effectively with a wide range of stakeholders

• Ability to read, interpret, and follow written, oral, or diagrammatic instructions and documents

• Ability to perform basic mathematical operations

• Ability to identify data patterns and inconsistencies

• Ability to address problems involving several concrete variables in standardized situations

• Ability to work in a highly independent, fast-paced environment, closely collaborating with all organizational levels to gather requirements and provide status updates

Employment Requirements:

• Successful completion of the Criminal Record and Child Abuse & Neglect Background check prior to beginning employment

• Completion of New Hire Orientation within 30 Days of employment

• All training requirements including Relias Learning within two (2) weeks of employment and annually thereafter

Physical Requirements:

The physical requirements and working conditions described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

Physical: While performing the duties of this job, the employee is regularly required to stand and walk and sometimes sit; use hands to finger, handle, or feel objects or controls; reach with hands and arms; and talk or hear. The employee is also required to be able to walk and sometimes run up and down stairs. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

Work Environment: The noise level in the work environment is usually moderate. The employee must be able to perform duties, both indoors and outdoors, under all weather conditions.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees