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Marriott Marketing Communications Manager in Singapore, Singapore

Job Number 24082835

Job Category Sales & Marketing

Location Courtyard Singapore Novena, 99 Irrawaddy Road Novena, Singapore, Singapore, Singapore

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY

Responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.

DUTIES AND RESPONSIBILITIES

Managing Marketing Communications Activities

  • Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress.

  • Compares actual achievements against goals on a regular basis and takes corrective action.

  • Planning of all mailing activities, and oversees their execution.

  • Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate.

  • Prepares on a timely basis the monthly sales & marketing “communications” report.

  • Supervises and directs photography for advertising, collateral and public relations purposes, the advertising agency and the field marketing department at corporate office.

  • Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library.

  • Supervises operations of the in-house art department.

  • Monitors activities of competitor hotels and trends within the industry.

Managing Public Relations Activities

  • Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours.

  • Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships

  • Prepares press releases for appropriate targeted media, locally, regionally and internationally.

  • Works closely with the corporate and international press offices on developing story angles.

  • Plays a key role in community and government relations as well as VIP handling.

  • Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships.

  • Creates and organizes press promotional activities.

  • Participates in the press events/trips organized by the regional PR offices as required.

  • Conducts press blitzes when appropriate.

  • Ensures press kit information is comprehensive and kept up-to-date.

JOB SPECIFICATION

Educational /Academic Requirements: O Levels School, Diploma or Equivalent in any discipline.

Experience: At least 1 year of administrative support experience.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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