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Blue Origin LLC Manager, Enterprise Operations Center in Seattle, Washington

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our diverse team of problem solvers as we add new chapters to the history of spaceflight! We are a diverse team of collaborators, doers, and problem-solvers who are relentlessly committed to a culture of safety. This position will directly impact the history of space exploration and will require your commitment and detailed attention toward safe and repeatable space flight. Join us in lowering the cost of access to space and enabling Blue Origin's vision of millions of people living and working in space to benefit Earth. As part of a small, hardworking, and accomplished team, a successful candidate will have a strong track record of managing operational security programs, vendor contracts, and performance, and driving positive service relationships among a diverse group of stakeholders and customers. Success in this role will require flexibility, bias for action, and a wide range of technical and interpersonal skills. Time management and continuous task prioritization are crucial to delivering support services in this dynamic, fast-paced environment. This position will directly impact the history of space exploration and will require your dedicated commitment and detailed attention toward safe and repeatable human spaceflight.You will own service delivery across a team responsible for the daily operational work within the Enterprise Operations Center (EOC). New hires must excel in vendor management and be able to provide senior-level direction and tactical responses to operational issues encountered by their teams. You must obsess over our internal and external customers, triaging and responding to their security needs, and leveraging your outstanding verbal and written communication skills. Responsibilities: Directly manage diverse teams responsible for the remote security monitoring and incident management of Blue Origin Sites. Oversee the drafting and publication of written products and communications, including the editing and quality management of all written products. Track and manage vendor key performance indicators (KPIs) to ensure consistent performance in line with the Business Continuity Management core service delivery standards. Manage competing priorities, including concurrent security events, by directing and allocating personnel resources, and escalating to managers and stakeholders as necessary. Manage Service Level Agreements (SLAs) to ensure consistent service delivery across multiple functional levels. Develop, maintain, and implement enterprise level post orders for Security Analyst positions. Develop, maintain, implement, and track compliance for enterprise level Training standards for Security Analyst positions. Identify preferred certifications and implementation plan. Must be able to maintain Human Resource requirements for all Security Analyst Actively develop positive relationships with other Blue Origin Organizations to ensure the Enterprise Operations Center (EOC) is meeting enterprise needs. Develop relationships with local law enforcement and emergency command centers. Execute ad hoc security support as directed by Blue Origin Security leadership Must be willing to work a flexible schedule (nights, weekends, holidays) to assess, mentor, and manage Security Analyst Qualifications: Bachelor's degree or seven (7) years equivalent industry related experience, i.e. military, law enforcement, overseas security contracting, corporate security. Five (5) years of operational program management experience in a high-volume, high-intensity environment such as a security operations center, call center, or crisis management/emergency response center. Outstanding verbal and writte

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