Description

We are offering an opportunity for a Collections Specialist in the law firm industry, located in San Francisco or Redwood City, California. The role entails maintaining and enhancing the credit and collections processes within our company, undertaking a variety of tasks that contribute to efficient credit management and smooth execution of collections. Please reach out if interested!

What You’ll Do:

· Assist in managing day-to-day collections operations for assigned partners.

· Identify problems or issues in processes and implement solutions bringing bottom line results.

· Interface with varying levels of management, clients and staff.

· Must be resourceful in developing alternative solutions and meeting deadlines in a real time, fast paced environment.

· Interact and support billing attorneys and partners to review the status of unpaid bills.

· Direct contact with clients regarding past-due accounts and invoices as requested by the respective billing attorney.

· Monitor payment arrangements to ensure compliance with payment terms.

· Partners with billing representative to ensure appropriate collections follow-up.

· Generate and distribute monthly Client Reminder Statements to ensure that the statements are sent to clients in a timely manner.

· Research and monitor unapplied payments, responsible for processing client refunds when applicable.

· Promptly responds to client inquiries regarding past due balances.

· Assists with providing back-up for client audit letter responses as necessary.

· Conduct credit review analyses on clients as needed.

· Prepare reports and analysis on the status of credit and collection matters; provide regular updates to management on these matters.

· Assume additional responsibilities as necessary

Requirements

Who You Are:

· Excellent organizational, interpersonal and communication skills, and ability to work with all levels of personnel within the Firm, including Business Unit Leaders, Directors and Chiefs.

· Strong writing skills necessary.

· Ability to provide high level of customer service in a fast paced environment.

· Ability to handle a high volume of tasks maintaining attention to detail and prioritizing as necessary.

· Ability to understand, adhere to, enforce and apply department policies and procedures

· Proficiency in MS Office. Strong knowledge of Excel preferred.

· A minimum of 3-5 years’ experience with financial/billing software packages and Finance/Accounting organizational operations.

“Aderant Expert” Billing System experience preferred.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .