Description We are actively seeking an End User Computing Analyst to provide desktop support to corporate users to ensure the steady operation of desktop systems and accompanying software.

Principal Duties and Responsibilities:

• Provide daily technical support to our internal employees to facilitate consistent and reliable operation of desktop systems and relevant software. • Troubleshoot and resolve queries related to Active Directory and Office 365. • Deliver hardware and software troubleshooting support to ensure smooth business operations. • Manage mobile device and iPad issues within the organization, maintaining efficient and prompt service. • Maintain a comprehensive understanding of the desktop environment and desktop hardware to expedite issue diagnostics and resolution. • Utilize expertise in Active Directory, Microsoft Office 365, Mobile Device, iPad, Desktop Environment, and Desktop Hardware. • Proactively engage with employees to diagnose and resolve technical issues, thereby promoting a culture of responsive service. • Collaboratively work with the IT team to ensure quick, effective resolution of technical concerns. • Accurately document technical issues and their solutions to develop a substantial knowledge base for future issue resolution. • Continually update personal technical knowledge in line with industry trends and advancements to stay ahead of the curve in desktop support and related technology areas.

Interested candidates should contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf(.com). Requirements • 3+ years of previous hands-on end user computing experience. • Ability to administer and troubleshoot Microsoft Office 365 effectively. • Experience in managing and troubleshooting Mobile Devices. •MECM (formerly SCCM) imaging experience • Active Directory experience • Knowledge and experience in handling iPads. • Familiarity with Desktop Environment is required. • Proven experience in managing and maintaining Desktop Hardware Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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