Summary

Job title: Inside Sales Representative

Job ID: 202464600005

Department: Roanoke - CED

Location: VA-Roanoke

Description

Summary:

The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generating new sales/business through sales initiatives and goals. The Inside Sales Representative will provide professional services with product knowledge, problem solving, and order enhancement. This roll will also assist with ordering necessary material to complete jobs and maintain customer service levels.

Reports to: Inside Sales Manager

Minimum Qualifications:

COMPETENCIES

• Communication Proficiency

• Customer/Vendor Focus

• Personal Effectiveness/Credibility

• Technical Capacity

• Teamwork

• Detail-oriented

• Flexibility

Preferred Qualifications:

• Bachelor’s degree in a technical or business discipline, preferred

• OR equivalent years’ experience in a related field

• Two years’ industry specific experience, preferred

Working Conditions:

This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Supervisory Responsibilities: No

Essential Job Functions:

• Provides outstanding customer service to all current and potential customers, mainly via telephone and internet

• Writes orders with accuracy and in accordance to all sales policies and procedures

• Maintain current customer base

• Meet established monthly sales goals

• Communicates and cooperates with outside sales force and/or other departments for all Frost pertinent activities

• Communicate process improvement ideas

• Timely follow-up on all customer orders, quotes, and materials

• Maintains up-to-date awareness with new and existing products and services

CED is an Equal Opportunity Employer - Disability | Veteran