Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

Responsible for the implementation of ER strategies, programs and policies which promote productive and positive relationships between managers, employees and co-workers by helping to prevent and resolve issues between individuals. Responsible for following ER related policies and procedures in a consistent and expedient manner to ensure that employees are treated fairly and actions taken are in compliance with Company policy and government regulations. Educates appropriate audiences with the goal of minimizing legal risk, preventing the unfair treatment of employees and addressing ER issues. Works on local ER projects and cross-functional ER projects. Applies a deep understanding of ER processes, function and technical aspects of employee relation. Understands, articulates and implements ER best practices minimizing risks and unfair treatment. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Responsibilities

• Intakes and investigates formal employee complaints and recommends action. Providesadvice and counsel to employees to help them address issues with co-workers andmanagement, including facilitation of mediation between parties.

• Advises and guides managers in assigned business units to address employee performance and conduct issues. Provides guidance, review and approval of corrective actions, andrecommendations for termination.

• Consults with management and leadership on reorganizations and position eliminations.Evaluates and provides counsel on legal risk and mitigation. Ensures the fair treatment ofemployees.

• Advises Managers and employees on issues related to policy interpretation, employment lawand/or compliance situations and the handling of workplace threat situations.

• Consults with managers on reorganizations and position eliminations - evaluating and providing counsel onlegal risk and mitigation, and to ensure fair treatment of employees.

• Leads local ER projects and may lead cross-functional projects.

• Handles miscellaneous ER activities such as conducting exit interviews; conducting ER related training for managers; maintaining ER records and producing ER Reports; and handling themost complex LOA matters, accommodations and return to work issues.

• Responsible for mentoring staff and business partners by providing expert knowledge on applicable law, compliance, policy and/or procedures while cultivating and maintainingcollaborative partnerships.

Minimum Qualifications

At a minimum, here’s what we need from you:

• Bachelor’s Degree

• 8+ years of experience in Employee Relations, Employment Law, Corrective Action, Employee Complaints or related field

• In lieu of education, 10+ years of experience in Employee Relations, Employment Law, Corrective Action, Employee Complaints or related field

Application Deadline:

The application window for this position is anticipated to close on May-21-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• STD, Life, LTD and AD&D

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) (https://www.dol.gov/agencies/ofccp/posters)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.