This is a Job Description for a Business Process Consultant, Lean Six Sigma in Olive Branch, Mississippi

Summary: We are seeking a Business Process Consultant to join the Six Sigma team. The selected candidate for this position will successfully drive process improvement efforts to achieve significant operational, financial, customer satisfaction, and/or employee satisfaction impact. The candidate will work at all levels of the organization, and possibly with external customers and suppliers, to take challenging, ambiguous or visionary concepts, turn them into well-scoped projects and deliver successful process improvement results in a time-efficient manner. Additionally, the Business Process Consultant will provide consultative services to senior executives and business unit managers in the analysis of business processes and value streams with a focus on strategic project identification.

Duties and Responsibilities: Provide Six Sigma support to our senior executives and business unit managers including business case development, and strategic project identification. Support the identification and evaluation of the organization's process improvement opportunities. Lead and contribute to process improvement solutions within the business that include moderate, ambiguous, and complex projects. Manage tactical and strategic projects to deliver incremental cost/expense reductions, improve customer experience, and increase organizational efficiency. Organize, lead, and facilitate cross-functional project teams. Collect and analyze data to identify root causes of defects; measure performance against process requirements; and align improvement to performance shortfalls. Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Monitor and communicate the results of process improvement projects to management and the business owners and stakeholders. Develop and maintain productive stakeholder, staff, and management relationships through individual contacts and group meetings. Act as a change agent driving cultural change focused on our business's and its customers' success. Apply influence and change management skills to ensure project success. Support the business in learning Six Sigma methodologies, including appropriate defined tools, measurement, analysis, improvement, and control concepts, through presentations and training. Mentor & coach Green Belts in project work, helping them understand and use Work-Out, Lean, and Six Sigma for successful and timely completion of projects.

Requirements

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: Degree, or equivalent, typically requires 4+ years of relevant experience. Experience in business analysis, project management, process improvement, or Lean Six Sigma is a plus. Resourceful with an innovative and entrepreneurial mindset. Basic knowledge of SQL, Vizio and Power Automate is a plus (or other relational database management, process mapping & automation tools). Ability to effectively communicate and present to senior-level leadership. Proficient in meeting and presentation facilitation in hybrid environments. Possess an analytic mindset, including interpretation, analysis, and evaluation of reports and data. Demonstrated ability to motivate, influence, and gain commitment at different levels of the organization. Skilled in problem-solving/root cause analysis, risk analysis, and process mapping. Experienced in project management and change management. Ability to understand and identify the connections between specific projects and key strategic objectives. Capable of thinking through, organizing, and leading multiple project tasks concurrently.

Equal Opportunity/Affirmative Action Employer.