General Summary:

Reporting to the CIO and Senior Vice President of Engineering & IT, this position represents the Vice President, Engineering and IT Supply Chain will support and/or manage the activity necessary to develop a world class team, processes, systems to support and scale for growth and meet company objectives around people, service, and profit. Driving ever-improving results, supply chain and cost reductions while delivering a new level of customer service and speed to market.

Essential Duties / Responsibilities:

• Participate and contribute as a member of the officer team in the development and execution of organizational strategies and business objectives.

• Develop and drive forward-thinking supply chain technology aligned with overall IT strategy, deliver measurable business impacts, and reduce costs by increasing efficiency and effectiveness of applications.

• Lead and facilitate consultation with stakeholders to define business and systems requirements for new technology implementations in support of Supply Chain and overall FedEx business growth.

• Oversee new customer IT implementations, system upgrades, and day-today IT operational continuity in support of customer-facing activities.

• Drive continuous improvement initiatives to optimize processes, increase scalability, and maintain a competitive advantage in the market.

• Participate development on pricing and solutioning models that meet customer needs and assist in the completion of profitable deals for the FSC organization.

• Manage end to end customer system implementations.

• Promote and oversee relationships between FSC IT resources, Operations, FedEx enterprise, and external vendors to ensure implementation of resilient, high-value systems that enable strong business continuity and customer value.

• Provide a world-class working environment that enables IT to attract and retain industry-leading talent.

• Provide leadership and direction promoting the people-service-profit philosophy as well as encouraging the growth and development of team members.

• Actively participates in leadership development activities, including succession planning, coaching, and individual development planning within span of control.

  Knowledge, Skills and Abilities:

• Bachelor’s Degree in Logistics, Industrial Engineering, IT, or related operations discipline is strongly preferred. Alternatively, military rank at O5. Master’s Degree preferred.

• A minimum of fifteen (15) years of proven management experience in a multi-customer logistics and/or 3PL environment responsible for managing customer relationships, contracts, pricing, P&L, quality, vendor, and talent management.

• A minimum of five (5) years of experience in implementing complex Tier 1 Warehouse Management Systems.

• A minimum of five (5) years of customer management.

• Strong knowledge of Warehouse Engineering and Operational Process.

• Advanced management skills required to lead a globally dispersed team, including staff performance and development, team building and communications, resolution of issues and conflicts, and hiring and training employees.

• Demonstrated ability to interact effectively at multiple levels, in support of our customer relationships.

• Demonstrated self-confidence, particularly with client relationships; strong relationship building skills.

• Excellent communication and presentation skills; ability to effectively present information and respond to questions from groups of managers, clients, teammates, customers, and the public.

• A proven track record of mentoring and developing direct reports and subordinates.

  FedEx Supply Chain, Inc., as well as its subsidiary companies, is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

  The FedEx Logistics companies are committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact Fxl.talentacquisition@fedex.com.

Job ID: 52220

Schedule: Full-time

Requsition ID: 52220