Description

The Sr. HR Manager will manage HR Partners supporting a diverse client group of non-tech and tech teams across GDS, and operate as per the defined RACI and operating model. The role works in partnership with HRBP leaders across the EU and US in driving enhanced employee experience and efficient processes which makes the PXT org a highly leveraged, value adding organization.

Key job responsibilities

• Set up the right metrics, goals and inspection mechanisms for the team to ensure customer delivery and efficiencies of scale are balanced and intact

• Review metrics assigned via HRSC tool and ensure improvement as needed towards SLAs, Customer Experience and HR Processes

• Deep dive into different categories of queries to look at opportunities for standardization and optimization and to drive process improvements at scale through HR Partners

• Drive efficiencies and drive continuous improvements in various processes like query resolution, engagement with employees, and data reporting needs

• Drive synergies through coordinating with line HR leaders and COE teams

• Set up the right operating rhythms and share insights across common areas and business specific areas

• Set goals for individuals to achieve department or function level goals

• Provide regular coaching and feedback to direct reports to help grow individual functional skills and leadership capability, with support from senior managers

We are open to hiring candidates to work out of one of the following locations:

Luxembourg, LUX

Basic Qualifications

• A degree

• Ability to influence and partner across different levels of the organization to achieve results

• Business and HR acumen, including problem solving skills, critical thinking, and self-initiative

• Demonstrated ability to coach managers and supervisors to use company best practices for maximum effectiveness

• Written, verbal communication, interpersonal skills; high quality document and report preparation

• Proven ability to successfully work as a team member and to build and maintain a positive work environment across the network

• Experience working in an entrepreneurial environment requiring multi-tasking abilities

• Proven ability to prioritize tasks and to organize workload to ensure that short timelines are met while having frequent interruptions

• Proven ability to deliver results through team members

• Experience of end-to-end employee lifecycle management.

• Presentation skills and knowledge of employment laws

Preferred Qualifications

• Post Graduate qualification in Human Resources

• Experience in dealing with contingent workforce

• Ability to analyze organization and individual needs and create the most cost-effective package to meet them

• Exposure to multi-state and international employment law

• Ability to influence and drive initiatives with Global HR partners

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