Flik Hospitality Group

Salary: $29 - $34 / hour

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

The Meeting and Events Specialist will be efficient, professional and deliver white glove service to guests at all times. Service delivery may include but not limited to warmly greeting all arriving guests, providing a fond farewell, professionally and accurately executing event requests, providing local information or directions, maintains proficiency in the reservation tool and processes reservations, is knowledgeable of all VIPS's, catering offerings and events of the day.

Key Responsibilities:

• Office hours 10am-7pm

• Work closely with the Sr. Analyst for event assignments

• Assist with booking software inquiries from internal clients as needed

• Overlook conference reservations, cancellations, and holding requests through the booking software.

• Manage event details and reservations within the booking software and prepare weekly reports for various support services groups.

• Daily and weekly Outlook communication with clients and Sr. Analyst to confirm all attendee counts and requests are satisfactory and to standards.

• Ability to participate and assist in event walkthroughs with hosts/clients prior to event date(s)

• Responsible to print all event floorplans and BEO’s for day of and following day’s events

• Daily walk through, prior to scheduled conference meetings, to confirm technology equipment, catering, and room setup are successfully attained as outlined in the BEO

• Serve as liaison with technology, catering, floor services, reception teams and any outside vendors on event-related matters.

• Act as day of point of contact for clients and/or Sr. Analyst for event assistance

• Assist with Meet and Greet service for high profile guests and clients when needed

• Sustaining prominent professionalism to change, resolve, or improve day of reservation requests by the host/client

• Ability to cross train and assume diverse roles and responsibilities.

• Provide outstanding client service and ability to build relationships with internal and external clients and vendors.

• Other duties as assigned

Preferred Qualifications:

• A genuine sense of hospitality, with a commitment to delivering the Rapport business standards.

• The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment.

• Excellent listening and oral communication skills.

• Basic computer skills and knowledge of office technology / equipment.

• Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details.

• Discreet, ethical and committed to maintaining a high degree of confidentiality.

• A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain.

• Two to three years’ experience in meeting and events planning in a corporate environment

• Ability to work evenings as this is a PM shift role

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Req ID: 1311462

Flik Hospitality Group

HILARIA KWAKUMEY

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