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Arkansas Department of Workforce Services Installer in Hot Springs, Arkansas

This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4195434

Hot Springs location - This position is responsible for installing, reconnecting, disconnecting, changing services and maintaining service drops from the cable TV distribution system to the customers premise with outstanding customer service. The position also requires salesmanship skills of all services. He/she is supervised by the Plant Manager.

JOB DUTIES

  1. Perform pre wire and post wire cable installations for commercial and residential premises.
  2. Sell new service at the customers premise.
  3. Successfully troubleshoot and repair installations and customer equipment problems.
  4. Assist technicians in service outages as well as other system problems and special projects.
  5. Answer customers questions about pricing, program contents and cable TV technology.
  6. Maintain a professional appearance with self and vehicle while also reporting any emergencies back to the base so that proper authorities can be notified.
  7. Carry out other special duties assigned by management.
  8. Report any customer service and employee issues, problems, improprieties or recommendations to the System Manager in order to maintain the integrity and performance of the operation.
  9. Other job assignments as required.
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