The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Residential Lending team as:

Senior Mortgage Closer

This opportunity may be perfect for you if you have experience in:

Customer Service and Communication Skills

Thorough Knowledge of Mortgage Closing

Strong mathematical and organizational skills

About the position:

Responsible for coordinating, organizing, and preparing residential loan files for closings. Works closely with external attorneys, bank staff, borrowers, investors, insurers, and others to ensure timely and quality customer service. Supporting Mortgage Closing/Post Closing Manager with training and a focus on supporting the efficient and regulatory compliant closing of residential loan applications.

RESPONSIBILITIES:

Prepare, maintain, and distribute closing documentation and regulatory disclosures to department personnel and/or residential closing attorneys meeting regulatory requirements.

Perform attorney outreach and provide pipeline report to facilitate scheduling of loan closings in efficient and timely manner.

Manage assigned loan closing pipeline, coordinate mortgage closing activity with department personnel and residential closing attorneys; communicate and/or respond to file inquiries, deficiencies, and expired documentation.

Review Flood and Hazard Insurance documentation for adequacy and obtain approval from management as applicable.

Process loan funding in accordance with policy and procedures.

Activate PMI Insurance upon loan closing.

Assist with post-closing documentation correction and communication to borrower when necessary.

Collaborate with department management and colleagues to complete projects/assignments as needed.

Train new or inexperienced Mortgage Closers. Provide guidance and support to the Closing Team.

Prepare and maintain up to date procedures, job aides, and checklists.

What you will need to thrive in this role:

In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having:

Education/Certifications:

Associate degree or equivalent experience preferred

3 years of experience in a business-related field preferred

Current NMLS registration or can complete NMLS registration

Skills/Knowledge:

Proficient in Microsoft Office Suite: Word, Excel, and Outlook

Demonstrated knowledge of banking-related software

Exceptional communication skills, both written and verbal; comfortable communicating with customers, attorneys, co-workers, and management

Strong mathematical and organizational skills; proven ability to prioritize tasks and meet strict deadlines

In-depth knowledge of mortgage products and services as well as basic knowledge of current lending regulations

Physical Demands:

Must be able to sit for prolonged periods of time and walk/stand for brief periods of time.

Must be able to repetitively use a telephone and computer mouse and keyboard.

Ability to lift/move up to 15 lbs.

What we will bring to the table:

We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:

Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays

Medical, Dental, and Vision Insurance and Flexible Spending Plan

Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership

Education and Tuition Reimbursement

Employee Assistance Program for our employees and their immediate family members

We are an Equal Opportunity Employer. Our employment decisions are made without regard for: race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law.

As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.

We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms.

The salary range for this position is $18.00 - $23.50 per hour commensurate with experience and education.

Additional compensation may be earned through the Company’s incentive programs, subject to individual and company performance.

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