Job Information
Kansas Employer Sales Associate Job Description in Chanute, Kansas
This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12927504
Sales Associate Job Description (Revised March 2022)
Job Summary
Sales Associates are expected to maintain a positive representation of Cleaver Farm and Home by providing an outstanding
customer service experience consistent with company values. The main task of a Sales Associate is to assist customers with
merchandise purchases and maintain a clean and efficient store. They should be willing to continually learn and expand their
knowledge of the retail industry.
Duties/Responsibilities
? Provide excellent customer service by assisting
customers, both in person and on the phone
(including text), answering their questions, helping
them find merchandise and suggesting add-on sales
that will help them complete their project. This will
also include processing special orders.
? Knowledge of point-of-sale systems in order to
accurately complete sales/returns, assist with price
lookup, and create special and stock orders.
? Create an inviting environment for customers by
maintaining a clean and orderly store, which will
include housekeeping tasks as needed.
? Notify customers of upcoming promotions and new
products.
? Assist in taking regular inventory of stock and
restocking shelves.
? Face and front product throughout the store
throughout the day.
? Merchandise product according to prescribed
planograms and help maintain signage.
? Assist with loading customers vehicles as needed.
? Cut keys and custom lengths of chain, tubing, wire,
and other products for customers.
? Alert management of shoplifters and other types of
theft.
? Performs other related duties as assigned.
? Adheres to all store policy and safety standards.
Required Skills/Abilities
? Professional attitude with outstanding customer service, communication, and listening skills.
? A working knowledge of the products contained in the store and lumberyard and willingness to continue to develop
product knowledge.
? Organization skills with the ability to think independently and problem solve.
? Strong math, reading, writing, and communication skills.
? Knowledge of point-of-sale and computer systems including email, Microsoft Office, basic Internet usage.
? Able to work a flexible schedule, including every other Saturday and occasional evenings during special events.
? Work without constant supervision.
Education and Experience
? On-the-job training provided.
Physical Requirements
? Prolonged periods of standing and walking throughout the retail space.
? Must be able to lift up to 25 pounds without assistance: may lift over 25 pounds with assistance.
? Must be able to climb a 10-foot ladder to retrieve or stock merchandise.