Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

General Purpose of Role :

Manages assigned clinical customer projects to ensure that project goals and objectives are accomplished within the prescribed time frame, budget, and in accordance with customer expectations.

Fill role of Lead Project Manager for global clinical studies where required. Diligently manages significant matters pertaining to assigned projects to “Provide the industry’s leading customer experience” supporting PCI Clinical Service’s long term growth and success. Responsible for all activities associated with a Clinical Distribution project.

Main Responsibilities :

• Primary customer contact for distribution activities, including business, relationship and customer expectation management matters. Extensive external contacts on a professional level.

• Prepare the Logistics Management Document as it pertains to the customer’s specific study.

• Assist in the development of detailed pack construction to ensure that the packaging is designed in a way that allows for efficient storage and distribution.

• Coordinates project activity by leading the Distribution Project Team and through working closely with the Clinical Project Management team as well as internal and external customers.

• Interacts with customers, vendors, and internal PCI colleagues to deliver service excellence and ensure performance expectations are met or exceeded on a consistent basis.

• Coordinates distribution activities from order receipt to shipment acknowledgement as per Logistics Management Document.

• Sets up Returns processes and manages to include drug destruction, as per the Logistics Management Document.

• Manages project close out activities.

• Facilitates the billing of all activities involved with distribution, returns, destruction, and project close-out activities.

• Coordinates customer visits and facilitates activities as per customer needs.

• Reviews quotes to ensure scope is appropriate. Initiates change orders where necessary. Monitors project budget and scope creep.

• Coach, mentor, and supervise the Associate Clinical Project Managers

• Provide support to business development and estimation regarding new quotations and resupplies.

• Provide the client with the highest level of professionalism, quality of work, communication/responsiveness, and status of deliverables.

• This position may require overtime and/or weekend work.

• Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.

• Attendance to work is an essential function of this position

• Performs other duties as assigned by Manager/Supervisor.

Outcomes of Role :

• The on-time, on-budget delivery of client projects to relevant standards.

• Reporting of Project Management metrics and KPI statistics as required.

• Provision of visibility of goods receipts, packaging, labelling, storage and shipping requirements for all projects to internal departments.

• The active participation in improvements to departmental and cross company procedures and systems.

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future (https://pci.com/)

Equal Employment Opportunity (EEO) Statement:

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Why work for PCI Pharma Services?

At PCI, we have an uncompromising focus on providing quality and operational excellence and providing the industry leading customer experience. Our people make all of this happen, so providing an industry leading experience for our people is equally as important. By creating an authentic culture of purposeful work, we aspire to be an interesting and fulfilling place for talented individuals to grow careers. We live a philosophy of intentional learning combined with real-life experience supported by a fair and competitive rewards program. We are individuals, teams and a company that believes in our purpose and our approach is simple, the people who work at PCI fuel our business; we don’t say no, we figure out how.

PCI Pharma Services is an Equal Opportunity Employer/Vet/Disabled