/Attention applicants: Do not apply for this position via the MassCareers website. Your application will not be received. / To apply, follow the link belowto the Attorney General’s Office direct application page.* * https://ago-ma.igreentree.com/CSS_External/CSSPage_Welcome.ASP/ / IT Business Analyst Executive Bureau Information Technology Division The IT Business Analyst is a member of the Business Applications Team, responsible for requirements gathering, facilitating, solution designing, documentation, and training for the Attorney General’s Office (AGO) Enterprise Business Applications. This is an entry-level role that receives training and development from more experienced AGO business analysts. Primary Duties: • Provide end-user training; • Gather and document business requirements via group sessions; • Maintain relevant and current knowledge within assigned technical fields; • Keep Product Owner and Team updated on progress; • Work closely with the Product Owner to support their vision, goals, and priorities; • Other duties, as needed. Position Type: Full-Time/Exempt Salary: $57,750 _To apply for this position_: *Please visit the Employment and Recruitment Portal of the Attorney General’s Office at: https://ago-ma.igreentree.com/CSS_External/CSSPage_Welcome.ASPand apply directly. *Applications submitted via MassCareers website are not received. You will be asked to submit a cover letter and resume when applying for this position. The application deadline is May 24, 2024. Qualified individuals with disabilities are encouraged to apply. We will gladly assist applicants in need of an accommodation. For assistance, contact the Human Resources Division at (617) 963-2041. Do not select MassCareers “apply online” option to apply for this position. Applications submitted via this MassCareers website are not received by our Office. __ Inquiries regarding position & status may be made to: Tom Smith, Technology Lead Information Technology Division (617) 963-2610 Position Requirements: • Enjoys leading group discussions; • Bachelor’s degree or related experience; • 0 - 3 years of Business Analysis experience; • Team player with an empathetic and growth mindset; • Ability to communicate with the AGO business, other business analysts, as well as solution designers and developers; • Proficient analytical and troubleshooting skills; • Ability to manage multiple projects; • Ability to work in an Agile environment, specifically using the Scrum framework; • Ability to self-manage while working transparently; • Effective communication skills. Desired Technical Skills and Experience: • Reporting and Analytics; • Understanding of Agile/Scrum project management; • Microsoft Office 365, SharePoint, OnBase, Salesforce, Visio. The successful candidate will be able to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful, diverse, equitable, and inclusive work environment. Our current hybrid model includes some remote workdays for most positions. /The Attorney General’s Office is an Equal Opportunity Employer. As the representative of the Commonwealth and its residents, the Attorney General’s Office strives to ensure that those working in our office reflect the diversity of the communities we serve. The Office encourages applicants from a broad spectrum of backgrounds to apply for positions./ Do not select MassCareers “apply online” option. Any automated message generated by the Commonwealth of Massachusetts MassCareers website does not apply to posted positions at the Attorney General’s Office. You must apply directly at: *www.mass.gov/ago/employment.* Job: Information Systems and Technology* *Organization: Office of the Attorney General *Title: *IT BUSINESS ANALYST Location: Massachusetts-Boston-1 Ashburton Place Requisition ID: 2400056X